Cadillac SRX vs Jeep Grand Cherokee
For 2005–2016 models, the Cadillac SRX has 62.7 owner complaints per 10,000 sold, against 74.5 for the Jeep Grand Cherokee. Below: what each one’s owners report most, when it shows up, and what it costs to fix.
Both rates cover the same model years (2005–2016), counting each complaint once and dividing by US sales, so the more popular vehicle isn’t penalized for being popular. Years too new to judge are left out. How this is calculated.
Cadillac SRX
62.7 complaints per 10,000 sold
16% fewer than the Jeep Grand Cherokee
- Complaints
- 2,982
- Sold
- 475,778
- Recall campaigns
- 15
- Open NHTSA investigations
- 0
Most complaints: 2010. Fewest: 2006–2009. Every year →
Most-reported problems
-
Wiring harness, grounds and connectors
Typically around 64,000 mi
-
Body control and other modules
Typically around 68,000 mi
-
Water leaks and seals
Typically around 71,500 mi
-
Doors, windows, latches, seats and trim
Typically around 59,759 mi
-
Harsh, delayed or erratic shifting
Typically around 21,000 mi
Jeep Grand Cherokee
74.5 complaints per 10,000 sold
1.2× the Cadillac SRX’s rate
- Complaints
- 12,992
- Sold
- 1,744,235
- Recall campaigns
- 34
- Open NHTSA investigations
- 3
Most complaints: 2008, 2011–2012 and 2014. Fewest: 2010 and 2016. Every year →
Most-reported problems
-
Body control and other modules
Typically around 70,000 mi
-
Airbags, seatbelts and restraints
Typically around 83,000 mi
-
Stalling and no-start
Typically around 80,000 mi
-
Doors, windows, latches, seats and trim
Typically around 79,750 mi
-
Wiring harness, grounds and connectors
Typically around 81,350 mi
Common questions
Which has fewer problems, the Cadillac SRX or the Jeep Grand Cherokee?
For 2005–2016 models, the Cadillac SRX has 62.7 owner complaints per 10,000 sold and the Jeep Grand Cherokee has 74.5, counting the same model years for both.
What is the most common problem on the Cadillac SRX?
The most-reported problem on the Cadillac SRX is wiring harness, grounds and connectors, typically around 64,000 miles.
What is the most common problem on the Jeep Grand Cherokee?
The most-reported problem on the Jeep Grand Cherokee is body control and other modules, typically around 70,000 miles.
Which Cadillac SRX and Jeep Grand Cherokee years have the most complaints?
Relative to each vehicle's typical year: Cadillac SRX: 2010; Jeep Grand Cherokee: 2008, 2011–2012 and 2014.
Source: NHTSA owner complaints, recalls and investigations; US sales from public industry figures; repair costs from book labor hours and parts pricing at national rates. Complaints are self-reported and not independently verified. Problem lists cover each vehicle’s full history. This is not a recommendation to buy or avoid either vehicle.