Dodge Journey vs Jeep Grand Cherokee
For 2008–2021 models, the Jeep Grand Cherokee has 46.5 owner complaints per 10,000 sold, against 55.4 for the Dodge Journey. Below: what each one’s owners report most, when it shows up, and what it costs to fix.
Both rates cover the same model years (2008–2021), counting each complaint once and dividing by US sales, so the more popular vehicle isn’t penalized for being popular. Years too new to judge are left out. How this is calculated.
Dodge Journey
55.4 complaints per 10,000 sold
1.2× the Jeep Grand Cherokee’s rate
- Complaints
- 5,500
- Sold
- 992,222
- Recall campaigns
- 23
- Open NHTSA investigations
- 1
Most complaints: 2009–2010 and 2015. Fewest: 2008 and 2019–2021. Every year →
Most-reported problems
-
Body control and other modules
Typically around 76,719 mi
-
Airbags, seatbelts and restraints
Typically around 75,000 mi
-
Stalling and no-start
Typically around 64,800 mi
-
Pads and rotors
Typically around 22,200 mi · repair $330–$620
-
Wiring harness, grounds and connectors
Typically around 75,000 mi
Jeep Grand Cherokee
46.5 complaints per 10,000 sold
16% fewer than the Dodge Journey
- Complaints
- 11,367
- Sold
- 2,443,370
- Recall campaigns
- 58
- Open NHTSA investigations
- 3
Most complaints: 2008, 2011–2012 and 2014. Fewest: 2010, 2016 and 2019–2020. Every year →
Most-reported problems
-
Body control and other modules
Typically around 70,000 mi
-
Airbags, seatbelts and restraints
Typically around 83,000 mi
-
Stalling and no-start
Typically around 80,000 mi
-
Doors, windows, latches, seats and trim
Typically around 79,750 mi
-
Wiring harness, grounds and connectors
Typically around 81,350 mi
Common questions
Which has fewer problems, the Dodge Journey or the Jeep Grand Cherokee?
For 2008–2021 models, the Jeep Grand Cherokee has 46.5 owner complaints per 10,000 sold and the Dodge Journey has 55.4, counting the same model years for both.
What is the most common problem on the Dodge Journey?
The most-reported problem on the Dodge Journey is body control and other modules, typically around 76,719 miles.
What is the most common problem on the Jeep Grand Cherokee?
The most-reported problem on the Jeep Grand Cherokee is body control and other modules, typically around 70,000 miles.
Which Dodge Journey and Jeep Grand Cherokee years have the most complaints?
Relative to each vehicle's typical year: Dodge Journey: 2009–2010 and 2015; Jeep Grand Cherokee: 2008, 2011–2012 and 2014.
Source: NHTSA owner complaints, recalls and investigations; US sales from public industry figures; repair costs from book labor hours and parts pricing at national rates. Complaints are self-reported and not independently verified. Problem lists cover each vehicle’s full history. This is not a recommendation to buy or avoid either vehicle.