Ford Fiesta vs Ford Fusion
For 2010–2020 models, the Ford Fiesta has 56.1 owner complaints per 10,000 sold, against 76.9 for the Ford Fusion. Below: what each one’s owners report most, when it shows up, and what it costs to fix.
Both rates cover the same model years (2010–2020), counting each complaint once and dividing by US sales, so the more popular vehicle isn’t penalized for being popular. Years too new to judge are left out. How this is calculated.
Ford Fiesta
56.1 complaints per 10,000 sold
27% fewer than the Ford Fusion
- Complaints
- 3,160
- Sold
- 562,951
- Recall campaigns
- 12
- Open NHTSA investigations
- 1
Most complaints: 2011–2014. Fewest: 2010, 2017–2018 and 2020. Every year →
Most-reported problems
-
Harsh, delayed or erratic shifting
Typically around 30,406 mi
-
Doors, windows, latches, seats and trim
Typically around 46,000 mi
-
Manual clutch, flywheel and hydraulics
Typically around 40,000 mi · repair $1,070–$1,980
-
Transmission control module and sensors
Typically around 65,000 mi
-
Body control and other modules
Typically around 59,000 mi
Ford Fusion
76.9 complaints per 10,000 sold
1.4× the Ford Fiesta’s rate
- Complaints
- 19,671
- Sold
- 2,558,405
- Recall campaigns
- 48
- Open NHTSA investigations
- 1
Most complaints: 2010–2012. Fewest: 2019–2020. Every year →
Most-reported problems
-
Airbags, seatbelts and restraints
Typically around 75,000 mi
-
Stalling and no-start
Typically around 52,000 mi
-
Electric power steering motor and module
Typically around 91,500 mi · repair $750–$2,230
-
Power steering pump, rack and lines
Typically around 90,000 mi · repair $750–$2,230
-
Doors, windows, latches, seats and trim
Typically around 67,927 mi
Common questions
Which has fewer problems, the Ford Fiesta or the Ford Fusion?
For 2010–2020 models, the Ford Fiesta has 56.1 owner complaints per 10,000 sold and the Ford Fusion has 76.9, counting the same model years for both.
What is the most common problem on the Ford Fiesta?
The most-reported problem on the Ford Fiesta is harsh, delayed or erratic shifting, typically around 30,406 miles.
What is the most common problem on the Ford Fusion?
The most-reported problem on the Ford Fusion is airbags, seatbelts and restraints, typically around 75,000 miles.
Which Ford Fiesta and Ford Fusion years have the most complaints?
Relative to each vehicle's typical year: Ford Fiesta: 2011–2014; Ford Fusion: 2010–2012.
Source: NHTSA owner complaints, recalls and investigations; US sales from public industry figures; repair costs from book labor hours and parts pricing at national rates. Complaints are self-reported and not independently verified. Problem lists cover each vehicle’s full history. This is not a recommendation to buy or avoid either vehicle.