Jeep Grand Cherokee vs Kia Sorento
For 2005–2022 models, the Jeep Grand Cherokee has 49.3 owner complaints per 10,000 sold, against 59.7 for the Kia Sorento. Below: what each one’s owners report most, when it shows up, and what it costs to fix.
Both rates cover the same model years (2005–2022), counting each complaint once and dividing by US sales, so the more popular vehicle isn’t penalized for being popular. Years too new to judge are left out. How this is calculated.
Jeep Grand Cherokee
49.3 complaints per 10,000 sold
17% fewer than the Kia Sorento
- Complaints
- 15,472
- Sold
- 3,140,383
- Recall campaigns
- 65
- Open NHTSA investigations
- 3
Most complaints: 2008, 2011–2012 and 2014. Fewest: 2010, 2016, 2020 and 2022. Every year →
Most-reported problems
-
Body control and other modules
Typically around 70,000 mi
-
Airbags, seatbelts and restraints
Typically around 83,000 mi
-
Stalling and no-start
Typically around 80,000 mi
-
Doors, windows, latches, seats and trim
Typically around 79,750 mi
-
Wiring harness, grounds and connectors
Typically around 81,350 mi
Kia Sorento
59.7 complaints per 10,000 sold
1.2× the Jeep Grand Cherokee’s rate
- Complaints
- 9,190
- Sold
- 1,540,068
- Recall campaigns
- 32
- Open NHTSA investigations
- 1
Most complaints: 2011, 2013–2014 and 2016. Fewest: 2009–2010, 2020 and 2022. Every year →
Most-reported problems
-
Internal engine (bearings, pistons, rings)
Typically around 100,000 mi
-
Body control and other modules
Typically around 61,000 mi
-
Stalling and no-start
Typically around 60,127 mi
-
Oil consumption and leaks
Typically around 97,000 mi
-
Wiring harness, grounds and connectors
Typically around 80,000 mi
Common questions
Which has fewer problems, the Jeep Grand Cherokee or the Kia Sorento?
For 2005–2022 models, the Jeep Grand Cherokee has 49.3 owner complaints per 10,000 sold and the Kia Sorento has 59.7, counting the same model years for both.
What is the most common problem on the Jeep Grand Cherokee?
The most-reported problem on the Jeep Grand Cherokee is body control and other modules, typically around 70,000 miles.
What is the most common problem on the Kia Sorento?
The most-reported problem on the Kia Sorento is internal engine (bearings, pistons, rings), typically around 100,000 miles.
Which Jeep Grand Cherokee and Kia Sorento years have the most complaints?
Relative to each vehicle's typical year: Jeep Grand Cherokee: 2008, 2011–2012 and 2014; Kia Sorento: 2011, 2013–2014 and 2016.
Source: NHTSA owner complaints, recalls and investigations; US sales from public industry figures; repair costs from book labor hours and parts pricing at national rates. Complaints are self-reported and not independently verified. Problem lists cover each vehicle’s full history. This is not a recommendation to buy or avoid either vehicle.