Kia Soul vs Toyota Highlander
For 2009–2022 models, the Toyota Highlander has 14.1 owner complaints per 10,000 sold, against 38.2 for the Kia Soul. Below: what each one’s owners report most, when it shows up, and what it costs to fix.
Both rates cover the same model years (2009–2022), counting each complaint once and dividing by US sales, so the more popular vehicle isn’t penalized for being popular. Years too new to judge are left out. How this is calculated.
Kia Soul
38.2 complaints per 10,000 sold
2.7× the Toyota Highlander’s rate
- Complaints
- 5,404
- Sold
- 1,414,821
- Recall campaigns
- 12
- Open NHTSA investigations
- 1
Most complaints: 2013–2015 and 2020. Fewest: 2009–2010, 2019 and 2022. Every year →
Most-reported problems
-
Internal engine (bearings, pistons, rings)
Typically around 100,000 mi
-
Oil consumption and leaks
Typically around 90,000 mi
-
Stalling and no-start
Typically around 85,300 mi
-
Catalytic converter
Typically around 105,000 mi · repair $720–$2,370
-
Wiring harness, grounds and connectors
Typically around 63,000 mi
Toyota Highlander
14.1 complaints per 10,000 sold
63% fewer than the Kia Soul
- Complaints
- 3,406
- Sold
- 2,420,470
- Recall campaigns
- 33
- Open NHTSA investigations
- 0
Most complaints: 2010. Fewest: 2014, 2016 and 2022. Every year →
Most-reported problems
-
Doors, windows, latches, seats and trim
Typically around 56,000 mi
-
Harsh, delayed or erratic shifting
Typically around 16,000 mi
-
Body control and other modules
Typically around 46,000 mi
-
Airbags, seatbelts and restraints
Typically around 60,100 mi
-
Automatic transmission internals
Typically around 73,350 mi · repair $2,910–$5,410
Common questions
Which has fewer problems, the Kia Soul or the Toyota Highlander?
For 2009–2022 models, the Toyota Highlander has 14.1 owner complaints per 10,000 sold and the Kia Soul has 38.2, counting the same model years for both.
What is the most common problem on the Kia Soul?
The most-reported problem on the Kia Soul is internal engine (bearings, pistons, rings), typically around 100,000 miles.
What is the most common problem on the Toyota Highlander?
The most-reported problem on the Toyota Highlander is doors, windows, latches, seats and trim, typically around 56,000 miles.
Which Kia Soul and Toyota Highlander years have the most complaints?
Relative to each vehicle's typical year: Kia Soul: 2013–2015 and 2020; Toyota Highlander: 2010.
Source: NHTSA owner complaints, recalls and investigations; US sales from public industry figures; repair costs from book labor hours and parts pricing at national rates. Complaints are self-reported and not independently verified. Problem lists cover each vehicle’s full history. This is not a recommendation to buy or avoid either vehicle.