Jeep Grand Cherokee vs Subaru Crosstrek
For 2013–2022 models, the Subaru Crosstrek has 8.9 owner complaints per 10,000 sold, against 33.8 for the Jeep Grand Cherokee. Below: what each one’s owners report most, when it shows up, and what it costs to fix.
Both rates cover the same model years (2013–2022), counting each complaint once and dividing by US sales, so the more popular vehicle isn’t penalized for being popular. Years too new to judge are left out. How this is calculated.
Jeep Grand Cherokee
33.8 complaints per 10,000 sold
3.8× the Subaru Crosstrek’s rate
- Complaints
- 7,320
- Sold
- 2,162,871
- Recall campaigns
- 57
- Open NHTSA investigations
- 3
Most complaints: 2014. Fewest: 2016, 2020 and 2022. Every year →
Most-reported problems
-
Body control and other modules
Typically around 70,000 mi
-
Airbags, seatbelts and restraints
Typically around 83,000 mi
-
Stalling and no-start
Typically around 80,000 mi
-
Doors, windows, latches, seats and trim
Typically around 79,750 mi
-
Wiring harness, grounds and connectors
Typically around 81,350 mi
Subaru Crosstrek
8.9 complaints per 10,000 sold
74% fewer than the Jeep Grand Cherokee
- Complaints
- 975
- Sold
- 1,097,569
- Recall campaigns
- 11
- Open NHTSA investigations
- 0
Most complaints: 2016 and 2018–2019. Fewest: 2013–2015 and 2022. Every year →
Most-reported problems
-
Doors, windows, latches, seats and trim
Typically around 15,052 mi
-
Water leaks and seals
Typically around 12,500 mi
-
Body control and other modules
Typically around 24,340 mi
-
Driver-assist cameras, radar and calibration
Typically around 8,308 mi
-
Stalling and no-start
Typically around 21,250 mi
Common questions
Which has fewer problems, the Jeep Grand Cherokee or the Subaru Crosstrek?
For 2013–2022 models, the Subaru Crosstrek has 8.9 owner complaints per 10,000 sold and the Jeep Grand Cherokee has 33.8, counting the same model years for both.
What is the most common problem on the Jeep Grand Cherokee?
The most-reported problem on the Jeep Grand Cherokee is body control and other modules, typically around 70,000 miles.
What is the most common problem on the Subaru Crosstrek?
The most-reported problem on the Subaru Crosstrek is doors, windows, latches, seats and trim, typically around 15,052 miles.
Which Jeep Grand Cherokee and Subaru Crosstrek years have the most complaints?
Relative to each vehicle's typical year: Jeep Grand Cherokee: 2014; Subaru Crosstrek: 2016 and 2018–2019.
Source: NHTSA owner complaints, recalls and investigations; US sales from public industry figures; repair costs from book labor hours and parts pricing at national rates. Complaints are self-reported and not independently verified. Problem lists cover each vehicle’s full history. This is not a recommendation to buy or avoid either vehicle.