The best and worst Jeep Cherokee years, by the numbers
Short answer: among Jeep Cherokees old enough to judge (2013–2022), the 2013 and 2020–2022 have the fewest owner complaints per 10,000 sold. The 2014–2015, 2017 and 2019 have the most.
We counted every owner complaint filed with the federal government (NHTSA) for each model year and divided by how many were sold that year, so a year that sold more doesn’t look worse just for being popular. Years newer than 2022 are shown but not ranked — they haven’t been on the road long enough. How this is calculated.
Years with the most complaints
2014 Jeep Cherokee · 148.2 per 10,000 sold (3.0× this model’s typical year)
Most-reported: Harsh, delayed or erratic shifting, typically around 25,000 miles; then body control and other modules.
2015 Jeep Cherokee · 81.0 per 10,000 sold (1.6× this model’s typical year)
Most-reported: Harsh, delayed or erratic shifting, typically around 15,000 miles; then body control and other modules.
2017 Jeep Cherokee · 78.5 per 10,000 sold (1.6× this model’s typical year)
Most-reported: Transmission control module and sensors, typically around 40,000 miles; then body control and other modules.
2019 Jeep Cherokee · 85.1 per 10,000 sold (1.7× this model’s typical year)
Most-reported: Transfer case, typically around 86,000 miles; then body control and other modules.
Years with the fewest complaints
2013 Jeep Cherokee · 0.0 per 10,000 sold (0.0× this model’s typical year)
2020 Jeep Cherokee · 21.3 per 10,000 sold (0.4× this model’s typical year)
Most-reported, even so: Transfer case, typically around 69,000 miles.
2021 Jeep Cherokee · 17.5 per 10,000 sold (0.4× this model’s typical year)
Most-reported, even so: Transfer case, typically around 61,000 miles.
2022 Jeep Cherokee · 11.9 per 10,000 sold (0.2× this model’s typical year)
Most-reported, even so: Transfer case.
Every year: complaints per 10,000 sold
Typical Jeep Cherokee year: 49.1 per 10,000 sold.
Complaints are counted once each, even when an owner lists several parts. Sales are US units sold in the calendar year, a close stand-in for the model year.
Common questions
What is the worst year for the Jeep Cherokee?
Among Jeep Cherokees old enough to judge (2013–2022), the 2014 has the most owner complaints per 10,000 sold: 148.2, about 3.0× a typical Jeep Cherokee year. The 2015, 2017 and 2019 also stand out.
What is the best year for the Jeep Cherokee?
The 2013 has the fewest owner complaints per 10,000 sold among Jeep Cherokees from 2013–2022: 0.0, against 49.1 for a typical year. The 2020–2022 are also well below typical.
What goes wrong on the 2014 Jeep Cherokee?
The most-reported problem on the 2014 Jeep Cherokee is harsh, delayed or erratic shifting, typically around 25,000 miles.
Why aren't the newest Jeep Cherokee years ranked?
The 2023 and 2026 haven't been on the road long enough. Newer cars have fewer complaints mainly because they're newer, so ranking them would flatter them.
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Source: NHTSA owner complaints and recalls; US sales from public industry figures. Complaints are self-reported and not independently verified. This is not an inspection and not a recommendation to buy or avoid any vehicle.