Chevrolet Suburban vs Ford Explorer
For 2005–2022 models, the Chevrolet Suburban has 24.4 owner complaints per 10,000 sold, against 47.9 for the Ford Explorer. Below: what each one’s owners report most, when it shows up, and what it costs to fix.
Both rates cover the same model years (2005–2022), counting each complaint once and dividing by US sales, so the more popular vehicle isn’t penalized for being popular. Years too new to judge are left out. How this is calculated.
Chevrolet Suburban
24.4 complaints per 10,000 sold
49% fewer than the Ford Explorer
- Complaints
- 2,551
- Sold
- 1,045,356
- Recall campaigns
- 41
- Open NHTSA investigations
- 4
Most complaints: 2007–2008 and 2015–2016. Fewest: 2005–2006, 2014 and 2020. Every year →
Most-reported problems
-
Airbags, seatbelts and restraints
Typically around 78,000 mi
-
Doors, windows, latches, seats and trim
Typically around 73,000 mi
-
Body control and other modules
Typically around 83,500 mi
-
Master cylinder and booster
Typically around 63,000 mi
-
Internal engine (bearings, pistons, rings)
Typically around 113,000 mi
Ford Explorer
47.9 complaints per 10,000 sold
2.0× the Chevrolet Suburban’s rate
- Complaints
- 15,961
- Sold
- 3,332,262
- Recall campaigns
- 72
- Open NHTSA investigations
- 3
Most complaints: 2011, 2013–2014 and 2016. Fewest: 2005, 2007, 2009 and 2022. Every year →
Most-reported problems
-
Doors, windows, latches, seats and trim
Typically around 82,000 mi
-
Electric power steering motor and module
Typically around 78,000 mi · repair $750–$2,230
-
Power steering pump, rack and lines
Typically around 77,000 mi · repair $750–$2,230
-
Harsh, delayed or erratic shifting
Typically around 88,300 mi
-
Water leaks and seals
Typically around 60,000 mi
Common questions
Which has fewer problems, the Chevrolet Suburban or the Ford Explorer?
For 2005–2022 models, the Chevrolet Suburban has 24.4 owner complaints per 10,000 sold and the Ford Explorer has 47.9, counting the same model years for both.
What is the most common problem on the Chevrolet Suburban?
The most-reported problem on the Chevrolet Suburban is airbags, seatbelts and restraints, typically around 78,000 miles.
What is the most common problem on the Ford Explorer?
The most-reported problem on the Ford Explorer is doors, windows, latches, seats and trim, typically around 82,000 miles.
Which Chevrolet Suburban and Ford Explorer years have the most complaints?
Relative to each vehicle's typical year: Chevrolet Suburban: 2007–2008 and 2015–2016; Ford Explorer: 2011, 2013–2014 and 2016.
Source: NHTSA owner complaints, recalls and investigations; US sales from public industry figures; repair costs from book labor hours and parts pricing at national rates. Complaints are self-reported and not independently verified. Problem lists cover each vehicle’s full history. This is not a recommendation to buy or avoid either vehicle.