Ford Explorer vs Nissan Juke
For 2010–2017 models, the Nissan Juke has 22.0 owner complaints per 10,000 sold, against 77.7 for the Ford Explorer. Below: what each one’s owners report most, when it shows up, and what it costs to fix.
Both rates cover the same model years (2010–2017), counting each complaint once and dividing by US sales, so the more popular vehicle isn’t penalized for being popular. Years too new to judge are left out. How this is calculated.
Ford Explorer
77.7 complaints per 10,000 sold
3.5× the Nissan Juke’s rate
- Complaints
- 11,985
- Sold
- 1,542,318
- Recall campaigns
- 31
- Open NHTSA investigations
- 3
Most complaints: 2011, 2013–2014 and 2016. Every year →
Most-reported problems
-
Doors, windows, latches, seats and trim
Typically around 82,000 mi
-
Electric power steering motor and module
Typically around 78,000 mi · repair $750–$2,230
-
Power steering pump, rack and lines
Typically around 77,000 mi · repair $750–$2,230
-
Harsh, delayed or erratic shifting
Typically around 88,300 mi
-
Water leaks and seals
Typically around 60,000 mi
Nissan Juke
22.0 complaints per 10,000 sold
72% fewer than the Ford Explorer
- Complaints
- 478
- Sold
- 217,026
- Recall campaigns
- 7
- Open NHTSA investigations
- 0
Most complaints: 2011–2013. Fewest: 2010. Every year →
Most-reported problems
-
Timing chain, guides and tensioners
Typically around 80,000 mi · repair $1,340–$2,500
-
Stalling and no-start
Typically around 59,000 mi
-
Harsh, delayed or erratic shifting
Typically around 75,000 mi
-
Turbocharger and intercooler
Typically around 70,000 mi · repair $1,520–$2,820
-
Fuel pump and sending unit
Typically around 45,000 mi · repair $630–$1,700
Common questions
Which has fewer problems, the Ford Explorer or the Nissan Juke?
For 2010–2017 models, the Nissan Juke has 22.0 owner complaints per 10,000 sold and the Ford Explorer has 77.7, counting the same model years for both.
What is the most common problem on the Ford Explorer?
The most-reported problem on the Ford Explorer is doors, windows, latches, seats and trim, typically around 82,000 miles.
What is the most common problem on the Nissan Juke?
The most-reported problem on the Nissan Juke is timing chain, guides and tensioners, typically around 80,000 miles; the repair typically runs $1,340–$2,500.
Which Ford Explorer and Nissan Juke years have the most complaints?
Relative to each vehicle's typical year: Ford Explorer: 2011, 2013–2014 and 2016; Nissan Juke: 2011–2013.
Source: NHTSA owner complaints, recalls and investigations; US sales from public industry figures; repair costs from book labor hours and parts pricing at national rates. Complaints are self-reported and not independently verified. Problem lists cover each vehicle’s full history. This is not a recommendation to buy or avoid either vehicle.