Ford Flex vs Jeep Grand Cherokee
For 2008–2020 models, the Jeep Grand Cherokee has 49.7 owner complaints per 10,000 sold, against 61.4 for the Ford Flex. Below: what each one’s owners report most, when it shows up, and what it costs to fix.
Both rates cover the same model years (2008–2020), counting each complaint once and dividing by US sales, so the more popular vehicle isn’t penalized for being popular. Years too new to judge are left out. How this is calculated.
Ford Flex
61.4 complaints per 10,000 sold
1.2× the Jeep Grand Cherokee’s rate
- Complaints
- 1,897
- Sold
- 309,209
- Recall campaigns
- 14
- Open NHTSA investigations
- 0
Most complaints: 2013–2014 and 2019. Fewest: 2008, 2012, 2017 and 2020. Every year →
Most-reported problems
-
Driver-assist cameras, radar and calibration
Typically around 66,000 mi
-
Body control and other modules
Typically around 55,000 mi
-
Doors, windows, latches, seats and trim
Typically around 57,000 mi
-
Electric power steering motor and module
Typically around 96,000 mi · repair $750–$2,230
-
Power steering pump, rack and lines
Typically around 87,198 mi · repair $750–$2,230
Jeep Grand Cherokee
49.7 complaints per 10,000 sold
19% fewer than the Ford Flex
- Complaints
- 10,888
- Sold
- 2,188,925
- Recall campaigns
- 42
- Open NHTSA investigations
- 3
Most complaints: 2008, 2011–2012 and 2014. Fewest: 2010, 2016 and 2019–2020. Every year →
Most-reported problems
-
Body control and other modules
Typically around 70,000 mi
-
Airbags, seatbelts and restraints
Typically around 83,000 mi
-
Stalling and no-start
Typically around 80,000 mi
-
Doors, windows, latches, seats and trim
Typically around 79,750 mi
-
Wiring harness, grounds and connectors
Typically around 81,350 mi
Common questions
Which has fewer problems, the Ford Flex or the Jeep Grand Cherokee?
For 2008–2020 models, the Jeep Grand Cherokee has 49.7 owner complaints per 10,000 sold and the Ford Flex has 61.4, counting the same model years for both.
What is the most common problem on the Ford Flex?
The most-reported problem on the Ford Flex is driver-assist cameras, radar and calibration, typically around 66,000 miles.
What is the most common problem on the Jeep Grand Cherokee?
The most-reported problem on the Jeep Grand Cherokee is body control and other modules, typically around 70,000 miles.
Which Ford Flex and Jeep Grand Cherokee years have the most complaints?
Relative to each vehicle's typical year: Ford Flex: 2013–2014 and 2019; Jeep Grand Cherokee: 2008, 2011–2012 and 2014.
Source: NHTSA owner complaints, recalls and investigations; US sales from public industry figures; repair costs from book labor hours and parts pricing at national rates. Complaints are self-reported and not independently verified. Problem lists cover each vehicle’s full history. This is not a recommendation to buy or avoid either vehicle.